PROUD CREDIT, LLC 

     REFUND POLICY

 

• Proud Credit, LLC agrees to give a 100% refund to "the Client" if our consultation advice does not improve "the Client's” credit.  "Improve" shall be defined as removing at least 25% of negative items from the three major credit bureaus: TransUnion, Equifax, and Experian.

   

• "The Client" must have not used a "Credit Repair Company" in the past two (2) years for the Refund Policy to be in effect and "the Client" may not have attempted to repair his/her credit on his/her own in the past two (2) years. "

   

• “The Client" is current on all payments to Proud Credit, LLC without NSF’s that have not been paid to Proud Credit, LLC.

   

• “The Client" has followed all of Proud Credit’s advice/instructions to improve their credit score without incurring any additional debt (without notifying Proud Credit, LLC) which could negatively affect their credit score.

   

• "The Client" also agrees that accurate collections and charge-off accounts with balances are not included in the Refund Policy.

   

• "The Client" must mail all disposition letters or updated credit report from Creditors and each of the three major credit bureaus: TransUnion, Equifax, and Experian, every forty-five (45) days for the Refund Policy to apply.

   

• “The Client" has utilized the Proud Credit’s Client log in portal for notifications and instructions that would positively impact his/her credit score.  Neglecting to do follow Proud Credit’s emailed instructions and guidelines could affect the refund from being issued.

   

• The Refund Policy only applies to negative items Proud Credit, LLC is contracted to consult on by "the Client" at the time of agreement.

   

• Any additional negative items reported after the Proud Credit Restoration Service Agreement is signed are not included in the agreement and will require an additional consulting fee.